I-CAR® Professional Development Program™ (PDP)

The I-CAR Professional Development Program (PDP) trains collision repair professionals in essential role-relevant knowledge and skills

Designed with extensive input from the collision repair industry, PDP training gives collision repair professionals and insurance auto physical damage appraisers the role-relevant information, knowledge and skills they need to perform complete, safe and quality repairs. Businesses that invest in PDP training benefit from improved business performance, enhanced employee development and reduced risks.

In the PDP, each professional develops their skills through a distinct training path tailored to their role. The progressive training is designed to continually build upon their existing knowledge, and is regularly updated to reflect current collision repair techniques. For these reasons, the PDP is recognized as the industry standard for training in the collision repair industry.


PDP training is available for each of the following audiences:

Training Benefits for Collision Repair Professionals:
  • Improved shop performance
  • Improved confidence in technician knowledge base
  • Improved Customer Satisfaction Index (CSI)
  • Network partner referral opportunities
  • HR retention and planning tools
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Training Benefits for Insurance Professionals:
  • Improved claims accuracy
  • Increased foundational knowledge
  • HR retention and planning tools
  • Credibility with collision repair facilities
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Training Benefits for Schools:
  • Relevant up-to-date content that the industry demands
  • Graduate employable students into in-demand ProLevel 1 Platinum technician roles
Training Benefits for Students:
  • Receive the same training as working technicians
  • Earn ProLevel 1 Platinum designation
  • Ready to be employed as a ProLevel 1 technician upon graduation
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