Repairability Technical Support

I-CAR is enhancing industry access to technical information that supports complete, safe and quality collision repairs.

Since our formation by the collision repair industry in 1979, I-CAR has been dedicated to a singular vision: giving every person in the collision repair industry access to the information, knowledge and skills they need to perform complete, safe and quality repairs for the ultimate benefit of the consumer.

In Support of this effort I-CAR's Repairability Technical Support (RTS) initiative will:

  • •  Improve access to the technical knowledge required to perform complete, safe and quality repairs
  • •  Address gaps in repair procedures and associated repair processes
  • •  Enhance technical communications between OEMs and the collision repair industry

RTS does this through four key actions:

  • The I-CAR Repairability Support Portal, a comprehensive online source for collision repair information and answers to collision repair questions.
  • An expansion of I-CAR's OEM relations activity where I-CAR will serve as the "linking pin" between the collision repair industry and vehicle manufacturers. We will identify and address gaps in repair procedures that require clarification and increase information-sharing to improve collision repairs.
  • I-CAR Repairability Summits gather subject-matter experts to address repair issues, identify and close collision repair gaps.
  • Technical Industry Segment Advisory Councils (ISACs) that focus on technical topics, including an ISAC comprised of OEM repair technical leaders and representatives from the tool and equipment segment.

Through RTS and other initiatives, I-CAR is committed to serving its vision for the industry of complete, safe and quality repairs through a broader range of industry education, knowledge, services and solutions.